A hotel listing called “Palette Las Vegas” appeared on major booking sites including Booking.com, Expedia, Travelocity, Orbitz and Trip.com, showing modern rooms and a palm-lined pool. Palette doesn’t exist as an independent property; guests who booked it were redirected to check in at OYO Hotel & Casino Las Vegas, a separate and poorly rated property at the same address.
Photos used in the Palette listing appear to be AI-generated or digitally altered, giving the property a polished look that didn’t match what guests found on arrival. Several travelers said they specifically avoided booking OYO directly because of its reviews, only to discover they’d been routed there anyway under a different name.
A second fake listing, “Collection O Las Vegas,” was also traced to the same address and management. Both listings were pulled from major platforms within hours of the scheme drawing attention on social media, though it’s unclear how long they had been active before being flagged.
The episode has renewed scrutiny of how thinly booking platforms verify hotel identities before listing them for sale, particularly for independent and budget properties that rebrand frequently. Consumer advocates recommend cross-checking a hotel’s address and photos against independent review sites before paying for an unfamiliar property name.
Sources: Cybernews, One Mile at a Time
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